Glitchy AG Activity?

Screen Shot 2014-05-07 at 5.20.51 PMMadison here! Hi girls! Does the AG Magazine Activity “Yay, Crochet!” work for you? When I click it, a blank screen pops up, then after a while of repetitive loading, it finally puts a little icon that resembles a bent page in the middle, I don’t know if you can see it though.

I’ve tried it again multiple times, and even quit the browser, reloaded it, and tried it again. I re-booted my whole computer and tried it again!

Is anyone else having this problem? Is there a certain video played thingy I need installed to my Mac to play it or something? Feel free to discuss in the comments below.


EDIT – Alright, Ladies! I e-mailed American Girl and they responded this morning! Here is what I said:

 Message: Dearest American Girl, Hi! Me again, Madison, (thiscertaine-mailaddress’s) daughter. (I have permission to e-mail you) You
might remember me from my previous e-mails on the Historical Line
changing to Be Forever and why Mini Molly and Mini Emily are no longer
available. Thank you for replying to both of those! As annoying as it
might seem, I have yet another question. Your new American Girl Magazine
activity, “Yay! Crochet!” will NOT work for me. I have a high-internet
computer, a Mac to be exact, and my browser is up-to-date. Many other
girls are having the exact same problem – after a while of repetitive
loading on a white blank screen, an icon resembling a bent page appears,
representing the page has become irresponsive. Here is the link to the
discussion of the problem on my website.
I have tried exiting out of my browser and trying it again. It did not
work. I re-booted my whole computer and it did not work. I tried two
different browsers and it did not work, either. Can you explain why it
is not working or possibly try to fix it? Thank you and excuse my
numerous e-mails, your #1 fan forever and always! ~Madison~ (and her

Here is what AG responded:

Dear Madison,

We are sorry for any frustration you are experiencing with the Yay!
Crochet! video.  If the video is not loading there are solutions your
parent can try.

1. Please go to and update your Flash Player.

2. Please clear your cache.

If these steps do not solve the problem, please contact your Internet
Service Provider for further assistance.

We hope the steps above help resolve the issue you are having with our
website.  Have a great weekend.


American Girl Technical Service
Phone: 800-492-1068
Available Monday – Sunday 7 a.m. – 10 p.m. Central Time

My dad can’t work with me right now though, so I don’t know if this will work. Can any of you try it and see if it works? I just tried Yay! Crochet! on my iPad mini, and it didn’t work either.

2014-05-09T10:49:32-05:00 May 7th, 2014|25 Comments


  1. Avatar
    Kelly♥ May 7, 2014 at 5:50 pm - Reply

    Yeah, it’s not working for me either. Weird, right?

  2. Avatar
    Irish dancer girl May 8, 2014 at 6:31 am - Reply

    None of the ag games ever work for me only Izzy’s fashion one

  3. Avatar
    AnonymousA May 8, 2014 at 7:58 am - Reply

    I think it might be our computers, ‘cuz at the library on their computers and my dad’s chromebook it usually works… BTW madi, ‘DR. Di’ on dolldiaries posted something you might wanna look at- HOW TO RESTORE DOLL WIGS! 🙂

    • Avatar
      Irish dancer girl May 8, 2014 at 8:21 am - Reply

      It wasn’t restore it was how to store. I thought the same sting

    • Molly and Madison
      Molly and Madison May 8, 2014 at 11:00 am - Reply

      Weird… I looked at that! It isn’t what I needed, though. 🙁

  4. Avatar
    Aqua May 8, 2014 at 9:32 am - Reply

    The game is glitchy for me too. There’s a contact page on the website; one of us should tell them.

  5. Avatar
    Katlyn May 8, 2014 at 9:39 am - Reply

    I can’t open it either!

  6. Avatar
    Mayah and Izzy May 8, 2014 at 10:02 am - Reply

    This video does not work for me ethier

  7. Avatar
    MJ May 8, 2014 at 10:54 am - Reply

    I can’t do it either I’ve tried it SO many times!!!

  8. Molly and Madison
    Molly and Madison May 8, 2014 at 11:01 am - Reply

    I’mg ld i’m not the only one.

    Aqua – great idea! I’ll e-mail AG and ask them about this..

  9. Avatar
    Irish dancer girl May 8, 2014 at 4:56 pm - Reply

    Hey I saw ur thing on AGHOMESCHOOL bout the cabin and I use wood printouts or Lincoln logs

  10. Avatar
    Irish dancer girl May 9, 2014 at 6:19 am - Reply

    Madi- I really don’t want to say this but my family’s doing an experiment where we don’t go on the internet unless it’s absolutely necessary. Which means I’m not gonna be on here for a while. I don’t know how long, but I’m really gonna miss you guys. I’ll kind of comment a little for a couple more days, but I’ll have to stop sometime. I’ll miss you guys and u already feel like one of my bffs.
    See you sometime!

    • Avatar
      Sophie May 9, 2014 at 6:24 am - Reply

      Bye! 🙁

    • Molly and Madison
      Molly and Madison May 9, 2014 at 9:25 am - Reply

      Oh no! That sounds like a cool experiment – but I’ll miss you SO much! You’re such a sweet friend and a really cool girl!
      See you sometime, hopefully sometime soon! <3

    • Avatar
      Kelly♥ May 9, 2014 at 10:15 am - Reply

      We’ll miss you, Irish dancer girl! You’re so sweet!

    • Avatar
      NatKaya May 9, 2014 at 12:01 pm - Reply

      aw :< bye idg see you 🙂

  11. Avatar
    Makenzie May 9, 2014 at 9:24 am - Reply

    It happens to me too! Only mines just white and it doesn’t have that thing in the middle

    • Molly and Madison
      Molly and Madison May 9, 2014 at 9:29 am - Reply

      Wierd! Maybe it’s just my Google Chrome browser that has the icon in the middle.

  12. Avatar
    Manta (aka Marcia;)) May 15, 2014 at 3:55 pm - Reply

    Doesn’t load for me either…I thought it was just my computer being dumb like it always does. 😛

  13. Avatar
    Evelynn Purple July 10, 2015 at 8:37 am - Reply

    Mine doesn’t work! 🙁 NONE of the games work! Yesterday it was perfectly fine, and now it’s acting funky!

    • Molly and Madison
      Molly and Madison July 13, 2015 at 10:51 am - Reply

      That’s weird! Yesterday (the 12th) InnerStar U was working great, but now I can’t get ANY AG game to load.

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