Screen Shot 2014-05-07 at 5.20.51 PMMadison here! Hi girls! Does the AG Magazine Activity “Yay, Crochet!” work for you? When I click it, a blank screen pops up, then after a while of repetitive loading, it finally puts a little icon that resembles a bent page in the middle, I don’t know if you can see it though.

I’ve tried it again multiple times, and even quit the browser, reloaded it, and tried it again. I re-booted my whole computer and tried it again!

Is anyone else having this problem? Is there a certain video played thingy I need installed to my Mac to play it or something? Feel free to discuss in the comments below.

~Madison~

EDIT – Alright, Ladies! I e-mailed American Girl and they responded this morning! Here is what I said:

 Message: Dearest American Girl, Hi! Me again, Madison, (thiscertaine-mailaddress’s) daughter. (I have permission to e-mail you) You
might remember me from my previous e-mails on the Historical Line
changing to Be Forever and why Mini Molly and Mini Emily are no longer
available. Thank you for replying to both of those! As annoying as it
might seem, I have yet another question. Your new American Girl Magazine
activity, “Yay! Crochet!” will NOT work for me. I have a high-internet
computer, a Mac to be exact, and my browser is up-to-date. Many other
girls are having the exact same problem – after a while of repetitive
loading on a white blank screen, an icon resembling a bent page appears,
representing the page has become irresponsive. Here is the link to the
discussion of the problem on my website. http://delightfulworldofdolls.com/glitchy-ag-activity/
I have tried exiting out of my browser and trying it again. It did not
work. I re-booted my whole computer and it did not work. I tried two
different browsers and it did not work, either. Can you explain why it
is not working or possibly try to fix it? Thank you and excuse my
numerous e-mails, your #1 fan forever and always! ~Madison~ (and her
dollies!)

Here is what AG responded:

Dear Madison,

We are sorry for any frustration you are experiencing with the Yay!
Crochet! video.  If the video is not loading there are solutions your
parent can try.

1. Please go to www.adobe.com and update your Flash Player.

2. Please clear your cache.

If these steps do not solve the problem, please contact your Internet
Service Provider for further assistance.

We hope the steps above help resolve the issue you are having with our
website.  Have a great weekend.

Sincerely,

American Girl Technical Service
Phone: 800-492-1068
Available Monday – Sunday 7 a.m. – 10 p.m. Central Time

My dad can’t work with me right now though, so I don’t know if this will work. Can any of you try it and see if it works? I just tried Yay! Crochet! on my iPad mini, and it didn’t work either.